To book an escape room online it must be at least 48 hours in advance. Ensure you arrive on time for your booking as late comers will have their game shortened or cancelled without refund.
Don’t have any alcohol before arriving to play, or you will be refused entry. Those under 16 require an adult player over the age of 18 as part of their group.
By booking with us, you agree to all terms and conditions related to your booking. A booking with us is like a theatre ticket, which means we cannot accept cancellations, transfers or refunds once you’ve booked.
PLEASE NOTE: Due to Coronavirus there are restrictions on who can play and what protection they may need to bring, along with other safety measures. Find more details on our home page, and at cluehq.co.uk/coronavirus
Your booking may move by 15/30 minutes to help us with maintaining social distancing, you’ll recieve an email if this is the case. If this is an issue, just let us know. We normally do this within a day of you making the booking.
Book online anywhere at any time!
On the train, in the pub, whilst feeding your neighbours goldfish, but please don’t do it whilst driving! You should be able to book an escape room online at anytime! However we understand you may want to speak to someone prior to booking.
Our phone lines are open 10am – 6pm Monday – Sunday. During these times we’ll also respond to emails. We also have options for live chat during these hours.
Give us a call on 0333 335 0030 and we will be happy to help or contact us here.
“Fantastic staff, fabulous game! Excellent support from the game host, not too many clues but help when close. If you’ve never done an escape room before, go with the best in the business – Clue HQ.”
Chris W – TripAdvisor
“Just made it out with some real twists along the way! Very good organisation & explanation. Can’t wait to try another room at Clue HQ.”
Flyer44310313050 – TripAdvisor