The Basics

What is Clue HQ?

Clue HQ hosts various themed rooms full of clues, riddles, locks and puzzles. Each game challenges groups of up to six guests to use team work and initiative to escape within sixty minutes. It’s a real life escape room.

What games are available?

We have a selection of games available. For more information about what each game entails, visit our games page.

Who's it suitable for?

Friends, family, corporate team building events, birthdays, nights out, stag dos, hen dos – anyone who would like to experience something different! Those over 7 years old are welcome, though we feel under 10s may find it too difficult. Those under 16 must have a paying & participating adult over 18 year old as part of their team.

What are your opening times?

We open for advanced online bookings only. Our opening times vary, so we recommend looking at our book now page. This will give you a live calendar of what is available.

How much is it?

To find out our latest prices, please head here.

How many people can go in at once?

We recommend 4 people, but we can have groups of 2 to 6. More people doesn’t necessarily mean a faster escape!

Will it just be my group or will we be with others?

Your game only takes place with your team – you won’t have players you don’t know in your game. We do start multiple games at the same time, therefore other groups may be waiting in the reception areas waiting to start their own game.

Are the games physical?

At no point is strength required through the game. Some things within the game do require physical movement but nothing strenuous. In some games, you need to be able to walk up and down steps or crawl. Click on ‘health’ on the escape games page for further information.

I'm pregnant, can I join in?

Yes, in most games! There’s nothing too physical and, at your request, we can put a chair in the room if you’d like to sit down at any point. Also, you’ll be able to leave via the entrance door at any time. Please ensure you check the ‘health’ section on the escape games page which will have more information regarding the physical ability required for each game.

Locked in a room - is it claustrophobic?

It’s not common for guests to leave due to claustrophobia as the games themselves do have a bit of space to them. You can, however, exit the room (via the entrance door) at any point if you need to. If you are worried please ensure you let our Games Host know before you enter and we’ll ensure you’re comfortable during your visit.

Do you serve alcohol?

Yes, but only after your game. Under no circumstances are you to consume any alcohol before playing your game. If you arrive under the influence of any alcohol you will not be admitted or refunded. This is in the judgement of the Clue HQ team and we have the right to refuse admittance.


How do I book?

All bookings are made online, in advance. It’s a live game experience, and therefore we are unable to accept cancellations and have a strict no refund policy. This includes when using gift vouchers from our own or 3rd party sites.

How long should I expect the experience to last?

You’ll receive a short briefing when you first arrive which should last around 5 to 10 minutes. The actual game lasts around 60 minutes (depending on how quickly and if you escape). Then the debrief should last around 10 minutes where we’ll take a free group photo.

What time should I arrive on the day?

Our Games Hosts may be occupied with a game session should you arrive too early. Try to aim to arrive 5 minutes before your start time.

What if I'm running late?

Try to give us a call (see here for our contact information), or e-mail as soon as possible to let us know. Even if you’re running late we sometimes allow you to play with a reduced time limit. It is likely your game time will be reduced if you arrive late. Due to bookings after your time slot (and the reset time required) if you are more than 15 minutes late your game will be cancelled and you will not be refunded or rescheduled.


Where is Clue HQ located?

Laser Quest & Clue HQ
Glen Fern Road

Is there somewhere to park the car?

Yes, there is a multi-story car park located on Glen Fern Road adjacent to our entrance.


Do you have an access statement?

Yes, we do. Contact us and we can send this over to you.

Where can I see a list of your full terms and conditions?

A full copy of our terms and conditions are available at the time of booking or by request. If you have any further questions or need more information then please don’t hesitate to contact us.

Do you have public liability insurance?

We know when planning school or college trips this is important, therefore you’re able to get a copy of this upon request.

Have you completed a risk assessment?

Yes, a copy can be provided upon request. If you need to conduct a risk assessment visit before your trip to Clue HQ then please let us know via the contact page.


“What a brilliant night, 24 family members from 13 to 77 all had a fantastic time. The hosts were great, ours was Ashley who was ace, she was really passionate and excited for us which added to the experience. Clue HQ have 24 new fans all ready to rebook and try other rooms. I would 100% recommend this to anyone.”

Rachel S – TripAdvisor

“We’ve successfully escaped 3 games now and throughly looking forward to doing another one. So much fun and a great way to spend an hour!”

Amy Birkett – Facebook

“Been to Clue HQ several times over last couple of years. Staff are great and rooms are really challenging. Works well with different ages and genders too, so a great option and great team building.”

Wing Chan – Google Reviews