We're running late...

If you’re running late please call us on 0191 5652916 or contact us on the form below. If you have any trouble you can also try to send us an e-mail –

My voucher code isn't being accepted by the booking system

For full instructions on how to book using a pre-purchased deal please visit our vouchers page.

I would like to ask about currently availability

To see current availability please head to our booking page and scroll down to the booking calendar towards the bottom of the page. This will show you a live calendar with our most current availability which is constantly changing.

When booking, it didn't go through but the time slot has now disappeared

If you did not see a confirmation screen, and haven’t received an e-mail with your confirmation, your booking has not gone through.

The time slot disappears when someone is booking that slot to prevent 2 people booking the same slot.

The time slot should reappear after 15 minutes. If it does not, it may have been booked by someone else.