QUESTION EVERYTHING.

Yes. Every booking is a private game, just for your team. You will never be paired with strangers.

Book online through our live calendar: choose your room, date, time and team size and pay securely. Online bookings need 48 hours’ notice. Call us for anything sooner.

Prices are per person and get cheaper the bigger your team, from £17 each. See the prices page for the full table.

Sometimes, yes. The online calendar shows live availability. For same-day games call us on 01684 575222 and we will do our best to fit you in.

Contact us as early as you can and we will help where we can. Our booking terms explain the notice periods for changes and refunds.

Yes. We do not sell them online at the moment, so call us on 01684 575222 or send us a message and we will sort one out for you.

Please arrive 10-15 minutes before your game starts so we can brief you and get you straight into the room on time. Late arrivals may lose game time.

Ice Quest, Spring Lane North, Malvern, WR14 1BU. At Ice Quest on Spring Lane North. Malvern Link station is about a fifteen minute walk.

On-site parking.

Call us on 01684 575222 as soon as you know. We will do what we can, though a late start can mean less time on the clock if another team is booked in after you.

No previous experience needed. Your games host explains everything before you start and is on hand with clues throughout the game.

Players over 7 are welcome; under 10s may find the puzzles difficult. Ages 13 and under need an adult in the room, and ages 14-15 need an adult on site. Check each room’s suitability before booking.

Our rooms take teams of 2-6 players. Larger groups can split across rooms and play at the same time, then compare times afterwards. Ask us about availability.

We run 4 games here: Bunker 38, The Betrayal of Cluetankhamun, A-I-9 and Cell Block C. Each room page has the story, the team size and the access details.

No. You can leave the room at any time. The challenge is to complete the game within 60 minutes, not to get out of a locked door.

No strength is needed at any point. There is some moving about, and a few games ask you to manage steps or a crawl, which the access notes on each room spell out.

Rooms differ in steps, space and effects. Check the access details for your chosen game, or contact us before booking and we will talk you through what to expect.

Tell us when you book. Some games use smoke and flashing lights that we can usually turn off on request, and we will talk you through anything that might not suit. Call us on 01684 575222 if you would rather ask first.

Yes. Escape rooms are a brilliant team activity, and we host companies of all sizes by splitting larger groups across rooms. Tell us your numbers and dates on the team days page and we will plan it with you.

Absolutely. December fills up fast, so book early. Use the Christmas page to tell us your group size and preferred dates.

Yes. An escape room is a great start to a celebration. Book two or more rooms to play at the same time and compare times afterwards.

Each game lasts 60 minutes, plus around 15 minutes for your briefing and photos afterwards. Allow about an hour and a half in total.

Your games host is watching and will give you a clue when you need one. Ask for as many as you like, the aim is to have fun.

Yes, please do. We just ask that clips are kept short and do not give away any answers, so the next team still gets the surprise. Tag us on our socials, and we will take a team photo afterwards too.