Contact us on 0333 335 0030

For all enquiries you can contact us on the above number. If you’re running late, contact us on 0121 448 1350

Due to the Coronavirus – We currently have no phone support for bookings. Please email us.

During Covid 19, our team are running reduced hours or working from home. This will result in phones not being answered. 

Please contact us via LIVE CHAT (blue icon in the bottom right corner will appear if we are available) or EMAIL via the form below. Our Guest Services team and management will respond as soon as possible. Please see our rescheduling policy on the home page, and include all information relating to your booking so we can assist as easily and quickly as possible.


Got a question about one of our games, or looking for information on our prices?

We’ve also got information on Team Building as well as a Questions page which should help you out a bit!

Booking Hotline

Lines open 10am to 6pm daily

Running late? Call

Lines open when games taking place

Live Chat

  • If you can see a blue speech bubble in the bottom right corner, our Live Chat is available.


  • Arches 20 & 21 Lionel Street, Birmingham, B3 1AG


We’re located on Lionel Street, downhill from the BT Tower in the Arches underneath the railway bridge. St Chads tram stop is directly above us.

You can find us on Google Maps and plan your journey to us through buses, trams and trains via the Journey Planner website.

“Fantastic staff, fabulous game! Excellent support from the game host, not too many clues but help when close. If you’ve never done an escape room before, go with the best in the business – Clue HQ.”

Chris W – TripAdvisor

“Absolutely inspired! We completed captain riddle with 10secs to spare, despite this being our first ever escape room! Loved the clues, and the host Hannah was awesome! Brilliant idea for team building and even better for a bunch of friends who just want to have a giggle! So many surprises and the the storyline really flowed. Perfect location, easily accessible via public transport and road, with good parking near by. Thanks ClueHQ!”

Lucy Ford – Google Reviews

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“Our host was excellent and guided us through the game. It was really good fun. Would highly recommend Clue HQ for some good family teamwork.”

Joanne Taylor – Facebook

Fancy 20% off a game for 4 players or more?

As a thank you for signing up to our little club we'll give you a 20% off code for use on any game for 4 players or more when you confirm your email address. Make sure you check your junk folder for our confirmation email!